SMSC Certified as a Service Enterprise!

St. Madeleine Sophie’s Center is pleased to announce that we have been certified by Points of Light as a Service Enterprise! A Service Enterprise is an organization that fundamentally leverages volunteers and their skills throughout their organization to successfully deliver on its social mission.

Research conducted by the TCC Group, a national program and evaluation firm, found that organizations operating as Service Enterprises outperform peer organizations on all aspects of organizational effectiveness, and are more adaptable, sustainable and capable of scaling their work.

St. Madeleine Sophie’s Center (SMSC) completed an extensive assessment, over 20 hours of training and consulting and extensive internal planning and change to better integrate volunteers in our day to day operations. By achieving this level of excellence and certification, SMSC is now better equipped to leverage the time and talent of volunteers and better meet our mission.

With an extensive volunteer screening process and training plan that mimics that of staff now in place, our volunteers are expressing a higher level of commitment.  They are staying longer and volunteering more of their time.  Additionally, event volunteers are helping with multiple events because of how they are utilized.

2016:  # of volunteers- 358          hours- 4,284           Year Value:  $118,196

2017:  # of volunteers- 287          hours- 6,490           Year Value:  $179,059

($27.59 is the estimated hourly rate of a volunteers time in the state of CA)

For more information regarding volunteer opportunities with our organization, please visit https://stmsc.org/donate/volunteer/.